Evidence to action.
JRM is an advisory firm blending C‑suite operating experience, academic rigor, and policy fluency to help leaders grow responsibly in regulated, reputation‑sensitive markets.
What WE DO
Design growth
Positioning, brand, demand gen, and partnerships that move markets.
Make it work
Customer experience and operations that reduce friction and cost.
De‑risk decisions
Research, claims substantiation, and policy‑smart execution.
pROVEN oUTCOMES
Transformed national retail‑bank operations
Reduced direct expenses while customer base grew, and optimized cash logistics for multi‑state branch/ATM networks.
Led enterprise marketing transformation
Modernized to digital‑first, scaled sports partnerships, and strengthened brand and revenue engine at a top insurer.
Consumer Insights to Inform Decision Making
We have conducted hundreds of bespoke research studies to capture customer sentiment and drive strategy.